Privacy Policy

Who is responsible for the website

jkesstech.com is operated for JKESS by JKBMS Electronic Technology Co.,Ltd. Privacy questions and requests may be sent to zhou@jkess.com.

Information we collect

• Contact and business details, such as name, email address, telephone number, company name, and messages.
• Order and delivery details, such as shipping address, purchased products, quantities, selected options, order notes, JKESS order number, PayPal order references, payment status, and fulfillment records.
• Technical and usage information, such as device, browser, approximate location, IP address, pages viewed, referral source, and interactions measured through website hosting, security, logs, and analytics tools.
• Information provided during product inquiries, warranty claims, returns, technical support, project design, or customer service.

Payment information

Website payments are processed by PayPal. JKESS receives order and payment confirmation information needed to verify and fulfill the transaction but does not receive or store the customer full payment-card number through the JKESS website.

How we use information

• To provide quotations, process payments, verify orders, arrange delivery, send order confirmations, and provide customer support.
• To assess product compatibility, returns, refunds, warranty claims, safety issues, and technical requests.
• To operate, secure, troubleshoot, analyze, and improve the website and purchasing process.
• To prevent fraud, abuse, duplicate transactions, unauthorized access, and security incidents.
• To comply with accounting, tax, customs, export, import, warranty, product safety, legal, and regulatory obligations.
• To establish, exercise, or defend legal claims and enforce agreements.

Service providers and disclosures

JKESS may share information with service providers that support the transaction and website, including PayPal for payments, Vercel for hosting, Upstash for order records, Resend for transactional email, Google Analytics for website measurement, carriers and logistics providers for delivery, and professional advisers or authorities where legally required.

Service providers receive information only for the relevant service and are expected to protect it under their own contractual and legal obligations.

International processing

Because JKESS serves customers worldwide and uses international service providers, personal information may be processed in countries other than the customer country. JKESS uses reasonable contractual, organizational, and technical measures appropriate to the information and processing involved.

Cookies and analytics

The website may use essential browser storage, security technologies, and analytics tools to operate the cart, maintain website functions, understand visits, and measure checkout events. Browser settings and privacy tools may allow customers to restrict certain cookies or analytics, although some website functions may then be unavailable.

Retention

JKESS keeps personal information for as long as reasonably needed to fulfill orders, provide support and warranty service, maintain transaction records, resolve disputes, protect security, and meet legal, accounting, tax, customs, product safety, and compliance obligations. Retention periods vary according to the type of record and applicable requirements.

Security

JKESS uses reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system can be guaranteed completely secure, so customers should avoid sending unnecessary sensitive information by email or order notes.

Privacy rights

Depending on the customer location and applicable law, a person may have rights to request access, correction, deletion, restriction, objection, portability, or information about the use and disclosure of personal information.

JKESS does not sell personal information for money. Requests may be sent to zhou@jkess.com. JKESS may need to verify identity and retain information where required for transactions, safety, fraud prevention, legal compliance, or legal claims.

Children

The website and products are intended for business customers and adults. JKESS does not knowingly seek personal information from children. A parent or guardian who believes a child has submitted information should contact zhou@jkess.com.

Policy changes

JKESS may update this Privacy Policy when website practices, services, or legal requirements change. The current version and effective date will be posted on this page.